1. Our Commitment

At Leicestershire SEND Hub, we are committed to ensuring digital accessibility for all our users, including those with disabilities. We aim to provide an inclusive experience and continually improve the accessibility of our website in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.

2. Accessibility Standards

Our website aims to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as recommended by the World Wide Web Consortium (W3C). These guidelines outline how to make digital content more accessible for people with a wide range of disabilities, including:

• Visual impairments

• Hearing impairments

• Mobility and dexterity limitations

• Cognitive and learning disabilities

3. Measures to Support Accessibility

To ensure accessibility, we:

• Use clear and simple language where possible

• Design pages with consistent layout and navigation

• Use alternative text for images and non-text content

• Ensure sufficient contrast between text and background

• Provide captions or transcripts for multimedia content

• Ensure that the website is navigable by keyboard

• Test with accessibility tools and assistive technologies

4. Technical Information

The Leicestershire SEND Hub website is designed to be compatible with:

• Modern browsers including Google Chrome, Microsoft Edge, Safari, and Firefox

• Assistive technologies such as screen readers (e.g., NVDA, JAWS), magnifiers, and voice recognition software

5. Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: admin@leicestershiresendhub.org.uk
Phone: 07774 111217

We aim to respond within 5 working days.

6. Enforcement Procedure

If you are not satisfied with our response to your accessibility complaint, you can contact the Equality Advisory and Support Service (EASS) for further assistance:
Website: https://www.equalityadvisoryservice.com/

7. Policy Review

This accessibility statement was last reviewed on 01/07/2025. We will review this policy annually and after any significant website changes.